FAQs

1. What products do you sell at Pick Click Store?
We offer a variety of products across three main categories: pet supplies, fashion, and home improvement. Whether you need essentials for your furry friends, stylish clothing, or items to upgrade your home, we’ve got you covered.

2. Where are you based?
We are based in Canton, Michigan. Our address is 183 Fischer Dr, Westland, MI, 48186.

3. How long does shipping take?
Shipping times may vary depending on your location, but we strive to process and ship all orders within 1-2 business days. Delivery times are typically between 5-7 business days.

4. Do you offer free shipping?
Yes, we offer Free shipping for all orders with no minimum purchase required.

5. What is your return policy?
We offer a 15-day return policy. If you’re not satisfied with your purchase, you can return it within 15 days of receiving the item for a refund or exchange. Please ensure the product is unused and in its original packaging.

6. How do I return an item?
To initiate a return, please contact our customer support team at info@pickclickllc.com. We will provide instructions on how to return your item. Please note that return shipping costs may apply.

7. Do you offer a money-back guarantee?
Yes, we offer a full money-back guarantee if you're not satisfied with your purchase. Your satisfaction is our priority!

8. How can I contact customer support?
You can reach our customer support team via email at pickclickllc@gmail.com or by phone at +1 (567) 260-0442. We are available Monday to Friday, 9 AM to 6 PM (EST).

9. Can I track my order?
Yes, once your order has been shipped, you will receive an email with tracking information so you can monitor the status of your delivery.

10. Do you ship internationally?
At the moment, we only ship within the United States. However, we are working to expand our shipping options in the near future.